Fienza Sansa Soft Square Plate Wall Diverter Mixer - Chrome
Product: Sansa Soft Square Plate Wall Diverter Mixer
Product Features:
- Soft square handle
- Designed for shower and bath
- Option to choose from polished chrome or electroplated matte black backplate
- High-quality European cartridge (35mm)
- Constructed from solid brass
Cleaning and Care
- Regularly clean with mild soapy water using a microfibre cloth
- In areas that are highly polluted or coastal locations, it is recommended to clean 2-3 times per week
- Do not use harsh detergents, bleach, cream cleaners or citrus-based cleaners. These substances are abrasive and will damage the surface
- Do not undue pressure and wipe in one direction only
Warranty
Fienza warranty:
Mixers (Excluding Floor Standing Mixers)
- Labour and replacement parts on ceramic disc cartridge: 15 years
- Replacement parts or products: 15 years
- Replacement coloured finish: 5 years
- Labour on coloured finish: 1 year
Floor standing Coil Mixers
- Ceramic disc cartridge: 15 years
- A replacement product or parts: 5 years
- Labour: 1 year
Tapware
- Ceramic disc cartridge: 5 years
- A replacement product or parts: 5 years
- Replacement coloured finishes: 1 year
- Labour: 1 year
Bath Outlets
- A replacement product or parts: 15 years
- Labour not included in the warranty
All products manufactured by Fienza are of the uppermost standard and are in accordance with Australian Consumer Law. Fienza offers a warranty period on products from the date of purchase and that the products are free from defects in materials and workmanship, subject to the terms and conditions detailed on their website.
For further enquiries regarding the after-sale and service, you can contact Fienza directly on 07 3490 6700 for assistance.
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Delivery and Shipping
Delivery and Shipping
Returns:
We do not accept a refund if you change your mind on purchasing a particular item, if an item does not ‘fit’ or doesn’t ‘look’ right in an area. If a manufacturer deems a product to be faulty and cannot be fixed, we will organise a return and replace a product if possible. If an Item is at fault and needs to be removed and replaced we refuse to claim any responsibility of any loss of income due to a fault.
Problems with products under warranty:
If one of the products you have purchased from us are faulty and are within the manufacturer’s warranty period, you can contact us so we can give you the correct number to call for the brand you purchased. However our staff cannot book a service call on your behalf or get the manufacturer to ring you. You as the customer need to work out with the manufacture/repair agent a day and time which is going to suit you so someone can be home to repair your product.
Problems out of warranty:
If any product is out of warranty you can call us and we can try to give you a few names of service agents to fix the product you have purchased. We cannot give you pricing on any repairs however.
Fienza Sansa Soft Square Plate Wall Diverter Mixer - Chrome
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