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Product: Sansa Basin Mixer
Product Features:
WELS and Watermark
Cleaning and Care
Warranty
Fienza warranty:
Mixers (Excluding Floor Standing Mixers)
Floor standing Coil Mixers
Tapware
Bath Outlets
All products manufactured by Fienza are of the uppermost standard and are in accordance with Australian Consumer Law. Fienza offers a warranty period on products from the date of purchase and that the products are free from defects in materials and workmanship, subject to the terms and conditions detailed on their website.
For further enquiries regarding the after-sale and service, you can contact Fienza directly on 07 3490 6700 for assistance.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We do not accept a refund if you change your mind on purchasing a particular item, if an item does not ‘fit’ or doesn’t ‘look’ right in an area. If a manufacturer deems a product to be faulty and cannot be fixed, we will organise a return and replace a product if possible. If an Item is at fault and needs to be removed and replaced we refuse to claim any responsibility of any loss of income due to a fault.
If one of the products you have purchased from us are faulty and are within the manufacturer’s warranty period, you can contact us so we can give you the correct number to call for the brand you purchased. However our staff cannot book a service call on your behalf or get the manufacturer to ring you. You as the customer need to work out with the manufacture/repair agent a day and time which is going to suit you so someone can be home to repair your product.
If any product is out of warranty you can call us and we can try to give you a few names of service agents to fix the product you have purchased. We cannot give you pricing on any repairs however.